Shipping policy

Shipping Policy

Thank you for shopping with Golden Goose. We are committed to delivering your order quickly, safely, and efficiently.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be prepared for shipment.

Shipping Time

Delivery times may vary depending on your location. Estimated shipping times are:

• Domestic Shipping: 3–7 business days
• International Shipping: 7–15 business days

Please note that delays may occur due to customs, weather conditions, or carrier issues.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. We may offer free shipping promotions from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.

Shipping Address

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect address information.

Lost or Delayed Packages

If your order is delayed or lost in transit, please contact us at [your email here]. We will work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will arrange a replacement or refund.

International Shipping & Customs

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply.